Town alternative: Ezail, one AI assistant your whole team can Cc

Last checked November 13, 2026. Both products change often, so check each site before you buy.

Town is "the unusually helpful AI work assistant." It "learns how you work, then gets to work." Each person gets their own assistant, a "Townie," which handles email, scheduling, meetings and research. Ezail is an AI colleague you text on WhatsApp, Telegram, Slack or Microsoft Teams, or Cc on email. It also gives your team one shared assistant with its own email address. Both are good personal work assistants. Town goes deeper on meetings and documents. Ezail gives the team one assistant to share, works in Microsoft Teams and has one flat price for the whole team.

Town at a glance

Town launched publicly in June 2026.

• Where you use it: a web app, iPhone and Mac apps, Slack, WhatsApp, Telegram, and texting over SMS, iMessage or RCS. Each Townie also has its own @town.com email address. Town works with Outlook and Microsoft 365, but you can't chat with it in Microsoft Teams.
• What it does: labels your email and drafts replies in your voice, and tracks follow-ups. It proposes, negotiates and books meeting times, prepares briefings before meetings, records and summarizes them, and searches across your tools. It also writes documents, decks and spreadsheets, runs routines and keeps an editable memory. It connects to more than 40 tools, plus MCP servers.
• Teams: each member keeps a personal Townie. Teams share integrations, routines and a pool of credits, with Owner, Admin and Member roles. There's no shared team assistant with its own address.
• Security: SOC 2 Type 2 and CASA Tier 2. Town doesn't train on your data by default and never sends email or invites without your approval.
• Price: a free plan with 30 chat messages a month and Starter at $15 a month. Pro is $49–59 per user per month, and Power and Power Plus cost more. Team is $59–71 per seat per month, and Team Plus is $149–179 per seat. The lower price in each range is for yearly billing. New users get a 7-day Pro trial.

Ezail at a glance

• Where you use it: WhatsApp, Telegram, Slack, Microsoft Teams, email and the web, connected to Gmail or Outlook and Google or Microsoft Calendar. There's no app to install.
• Your own assistant: answers and drafts email (you approve every draft before it's sent), runs your calendar, makes phone calls, sets reminders and recurring tasks, reads voice notes, photos and files, and keeps projects up to date.
• Your team's assistant: one shared assistant per team with its own address, like ai+yourteam@ezail.com, or a company mailbox you connect. Cc it on a thread and it does the work in the team's tools (Notion, Linear or any MCP server), then replies to everyone on the team. It has its own memory, files and connectors, and never sees a member's personal inbox.
• Security: CASA Tier 2 certified through the App Defense Alliance. Ezail doesn't use your Gmail or Calendar data to train AI models.
• Price: from $9 a month. The Team plan is $499 a month with unlimited members. Every plan starts with 7 free days.

Side by side

When Town is the better choice

• You want meeting recordings, notes and briefings from the same assistant.
• You want your assistant to write documents, decks and spreadsheets with you.
• You need a SOC 2 Type 2 vendor.
• You want a free plan to try it out.

When Ezail is the better choice

• Your team wants one assistant, not ten. With Town, every member has their own Townie. Ezail gives the team one shared assistant too. Cc its address on any thread and the reply goes to everyone on the team. Nobody has to forward anything to their own assistant first.
• You work in Microsoft Teams. You can message Ezail in Teams. Town connects to Microsoft 365 but doesn't chat in Teams.
• You need phone calls. Ezail calls venues, suppliers and offices for you.
• Your team is growing. Town's Team plan is billed per seat, so 10 people cost $590 a month or more. Ezail's Team plan is $499 a month however many people join.

Pricing compared

Town has personal plans from free to $239 per user per month, billed per user and cheaper yearly. Its team plans are billed per seat with pooled credits: Team at $59–71 per seat and Team Plus at $149–179. Paid plans can buy more credits once the monthly credits run out.

Ezail plans are Go ($9 a month), Plus ($19), Pro ($199) and Team ($499 with unlimited members). Each plan's price comes back as credits for the work Ezail does, at cost. Teammates on personal plans can already use the team address, and each pays for the work they ask for. With the Team plan, the team's credits pay for everything the team assistant does.

Good to know

Can I keep my own assistant and share a team one? Yes. On Ezail everyone has a personal assistant for their own inbox and calendar, and the team assistant is separate. Neither can see the other's private data.

Does Ezail send email on its own? No. Like Town, Ezail shows you every draft first. On a team, a member approves each email before it goes out.

Town is a trademark of Town.com, Inc. Ezail is not affiliated with Town. Facts about Town come from town.com, its pricing page, trust page, teams documentation and messaging channels documentation, checked on November 13, 2026.